FAQ

For your convenience, our most common customer questions are answered right here.

Q: What services do you cover?

A: We have packages covering cleaning of interior / exterior windows.  We also clean eaves-troughs, fascia, siding and offer pot light bulb replacement, and minor roof shingle replacement, screen replacement and repairs. 

Q: I do not require cleaning of the inside of my eaves-troughs (gutters) because I don’t have tall trees, can I get my Eaves-troughs and all the aluminium scrubbed and rinsed from the outside only?

A: Yes, we have packages that excludes the cleaning of the inside of eaves-troughs (gutters).

Q: If I choose a window cleaning package do you ONLY clean the window panes?

A: Absolutely not! Our team cleans the sills, frames and tracks as well. Unlike other companies that zip in and out quickly washing the pane of the glass only, we ensure that the complete window and area is clean. So your windows are not dirty after the next rainfall.

Q: Do you use a water fed pole system? 

A: No, we hand scrub, squeegee and detail every pane of glass to ensure there is no dirt, paint chip marks, bug marks, bird droppings etc. A water fed pole system simply can not get the detail quality detail we expect, and cleaning a window without soap just does not make sense to us.

Q: Are you insured?

A: YES, our business is bonded, insured and licensed including WSIB compliant so everyone that attends the work site is fully insured.

Q: Do you accept credit cards?

A: Yes, we accept all major credit cards, interac email transfer, cash or cheque.

Not finding the answer? Reach out directly through our Contact Us page.